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The Government has published the plan for NHS development over the next 10 years. The summary is reproduced below. In January 2001, we were supplied with a copy of the NHS Plan related to primary care and this is summarised below the main plan. Although we are allowed to quote from the documents quite freely, the information is still subject to Crown Copyright. We must display the title of the document which is:

The NHS Plan 
A plan for investment
A plan for reform

The plan can be viewed online at http://www.nhs.uk 
The summary is available free of charge from
The Department of Health
PO Box 777
London
SE1 6XH
Fax 01623 724524
e-mail doh@prolog.uk.com 
The summary is available in English, Hindi, Punjabi, Gujarati, Urdu, Bengali, Chinese, Vietnamese, Greek, Turkish, Somali and Arabic. It is also available as an English audio cassette tape and in braille and large print.

The full version is available from The Stationery Office priced £15.
The Stationery Office has a branch in Birmingham: 0121 236 9696. Orders by phone 0845 702 3474 or fax 0870 600 5533 or e-mail book.orders@theso.co.uk  
The full version can also be downloaded as a PDF document (1.1Mb) from the NHS website http://www.nhs.uk/  

The NHS Plan 
A plan for investment 
A plan for reform

A Summary

This is a Plan for investment in the NHS with sustained increases in funding. This is a Plan for reform with far reaching changes across the NHS. The purpose and vision of this NHS Plan is to give the people of Britain a health service fit for the 21st century: a health service designed around the patient. The NHS has delivered major improvements in health but it falls short of the standards patients expect and staff want to provide. Public consultation for the Plan showed that the public wanted to see:

bulletmore and better paid staff using new ways of working
bulletreduced waiting times and high quality care centred on patients
bulletimprovements in local hospitals and surgeries.

In part the NHS is failing to deliver because over the years it has been underfunded. In particular there have been too few doctors and nurses and other key staff to carry out all the treatments required. But there have been other underlying problems as well. The NHS is a 1940s system operating in a 21st century world. It has:

bulleta lack of national standards
bulletold-fashioned demarcations between staff and barriers between services
bulleta lack of clear incentives and levers to improve performance
bulletover-centralisation and disempowered patients.

These systematic problems, which date from 1948 when the NHS was formed, are tackled by this Plan. It has examined other forms of funding healthcare - and found them wanting. The systems used by other countries do not provide a route to better healthcare. The principles of the NHS are sound but its practices need to change.

The March 2000 Budget settlement means that the NHS will grow by one half in cash terms and by one third in real terms in just five years. More money will fund extra investment in NHS facilities ...

bullet7,000 extra beds in hospitals and intermediate care
bulletover 100 new hospitals by 2010 and 500 new one-stop primary care centres
bulletover 3,000 GP premises modernised and 250 new scanners
bulletclean wards - overseen by 'modern matrons' - and better hospital food
bulletmodern IT systems in every hospital and GP surgery 

...and investment in staff:

bullet7,500 more consultants and 2,000 more GPs
bullet20,000 extra nurses and 6,500 extra therapists
bullet1,000 more medical school places childcare support for NHS staff with 100 on-site nurseries. 

But investment has to be accompanied by reform. The NHS has to be redesigned around the needs of the patient. Local hospitals cannot be run from Whitehall. There will be a new relationship between the Department of Health and the NHS to enshrine the trust that patients have in frontline staff. A new system of earned autonomy will devolve power from the Government to the local health service as modernisation takes hold.

The Department of Health will set national standards, matched by regular inspection of all local health bodies by an independent inspectorate, the Commission for Health Improvement.

The National Institute for Clinical Excellence will ensure that cost effective drugs like those for cancer are not dependent on where you live. A Modernisation Agency will be set up to spread best practice.

Local NHS organisations that perform well for patients will get more freedom to run their own affairs. There will also be a £500 million performance fund. But the Government will intervene more rapidly in those parts of the NHS that fail their patients.

For the first time social services and the NHS will come together with new agreements to pool resources. There will be new Care Trusts to commission health and social care in a single organisation. This will help prevent patients - particularly old people - falling in the cracks between the two services or being left in hospital when they could be safely in their own home.

For the first time there will be modern contracts for both GPs and hospital doctors. NHS doctors work hard for the NHS. But the contracts under which they work are outdated. There will be a big extension of quality-based contracts for GPs in general, and for single-handed practices in particular. The number of consultants entitled to additional discretionary payments will rise from half to two-thirds but in return they will be expected to increase their productivity while working for the NHS. Newly qualified consultants will not be able to do private work for perhaps seven years.

For the first time nurses and other staff, not just in some places but everywhere, will have greater opportunity to extend their roles. By 2004 over half of them will be able to supply medicines. £280 million is being set aside over the next three years to develop the skills of staff. All support staff will have an Individual Learning Account worth £150 per year. The number of nurse consultants will increase to 1,000 and a new role of consultant therapist will be introduced. A new Leadership Centre will be set up to develop a new generation of managerial and clinical leaders, including modern matrons with authority to get the basics right on the ward.

For the first time patients will have a real say in the NHS. They will have new powers and more influence over the way the NHS works:

bulletletters about an individual patient's care will be copied to the patient
bulletpatients' views on local health services will help decide how much cash they get
bulletpatient advocates will be set up in every hospital
bulletif operations are cancelled on the day they are due to take place the patient will be able to choose another date within 28 days or the hospital will pay for it to be carried out at another hospital of the patient's choosing
bulletpatients' surveys and forums to help services become more patient-centred. 

For the first time there will be a concordat with private providers of healthcare to enable the NHS to make better use of facilities in private hospitals - where this provides value for money and maintains standards of patient care. NHS care will remain free at the point of delivery - whoever provides it.

These far reaching reforms to the service will result in direct improvements for patients.

Patients will see waiting times for treatment cut as extra staff are recruited:

bulletby 2004 patients will be able to have a GP appointment within 48 hours (click here to see more information on this site) and there will be up to 1,000 specialist GPs taking referrals from fellow GPs
bulletlong waits in accident and emergency departments will be ended
bulletby the end of 2005 the maximum waiting time for an outpatient appointment will be three months and for inpatients, six months. 

The treatment of cancer, heart disease and mental health services - the conditions that kill and affect most people will improve with:

bulleta big expansion in cancer screening programmes
bulletan end to the postcode lottery in the prescribing of cancer drugs
bulletrapid access chest pain clinics across the country by 2003
bulletshorter waits for heart operations
bullethundreds of mental health teams to provide an immediate response to crises.

Older people use the NHS more than any other group. This Plan will provide them with both better and new services:

bulletnursing care in nursing homes will be free
bulletby 2004 a £900 million package of new intermediate care services to allow older people to live more independent lives
bulletnational standards for caring for older people to ensure that ageism is not tolerated
bulletbreast screening to cover all women aged 65 to 70 years
bulletpersonal care plans for elderly people and their carers.

The NHS Plan will bring health improvements across the board for patients but for the first time there will also be a national inequalities target. To help achieve this we will:

bulletincrease and improve primary care in deprived areas
bulletintroduce screening programmes for women and children
bulletstep up smoking cessation services
bulletimprove the diet of young children by making fruit freely available in schools for 4-6 year olds.

The NHS Plan will require investment and reform to make it work. But the funding is there to support change and it is backed by the key organisations in the NHS. There is a new national alliance behind a reformed, patient-centred NHS. These are the most fundamental and far reaching reforms the NHS has seen since 1948. It will take time to get there but over the next few years the NHS will be modernised from top to toe.

For further information about copyright of this information e-mail copyright@hmso.gov.uk The practice's copyright notice below does not refer to any Crown Copyright material.

Primary care, general practice and the NHS Plan (January 2001)
bullet

Primary care will provide a greater range of services with control over £25 billion of the NHS budget.

bullet

Resources will be directed at improving professional working lives, increasing job satisfaction and supporting GPs and other primary care staff in improving patient care.

bullet

Successful flexible multidisciplinary working with respect for individual professionals will be developed further to deliver better services to patients.

bullet

The practice will remain the basic unit of primary care within a system in which standards are improved and a wider range of more accessible services is offered.

bullet

Practices will be offered greater freedoms and incentives as modernisation proceeds.

bullet

3000 GP premises to be substantially refurbished or replaced by 2004.

bullet

500 one stop primary care centres by 2004.

bullet

all GPs to have access to NHSNet by 2002.

bullet

50% of primary care trusts (PCTs) to have electronic personal medical records by 2004.

bullet

electronic prescribing of medicines by 2004.

bullet

at least 2000 more GPs and 450 more than now in training by 2004.

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all Primary Care Groups to become PCTs by 2004.

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new Care Trusts to commission primary, community and social care.

bullet

1000 extra primary care mental health workers.

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500 extra community mental health workers.

bullet

a new national contract.

bullet

a major expansion of Personal Medical Services pilots.

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new arrangements for single handed practices.

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48 hour appointment target by 2004.

bullet

practice staff to book hospital appointments within guaranteed timescales.

bullet

NHS Direct to triage all out of hours calls by 2004.

bullet

1000 GP specialists.

bullet

nurses undertaking more roles.

In order to free up GP time for some of these extra tasks, current workload will be reduced.
bullet

Cabinet Office Study on reducing the regulatory and bureaucratic burden on GPs.

bullet

Extending the role of pharmacists in repeat prescribing.

bullet

Better use of receptionists and practice nurses to deal with coughs, colds and minor ailments.

bullet

Using NHS Direct for triage of out of hours calls.

bullet

Using electronic links to order and receive test results and book hospital appointments.

bullet

Using nurses and practice therapists for certification and administration for other organisations.

bullet

Using professional development plans and IT to provide in-practice training at desk.

bullet

PCTs able to take on the bureaucracy of recruiting and paying staff.

bullet

National Electronic Library for Health allowing swift access to the latest evidence on investigations, treatment and prescribing.

bullet

Developing the role of practice nurses and IT in maintaining registers, developing care plans and creating recall systems.

Thursday 21st December 2000: NHS Plan & number of GPs required. Joint review by BMA & RCGP
The NHS plan is a bold attempt to bring the NHS up to the standards of our European neighbours. It envisages a major increase in the number of consultants in various specialities. General Practice has not fared as well. An increase of 2000 GPs by 2004 is envisaged but 1100 of these were already promised before the ambitious NHS plan was even thought about. The British Medical Association and the Royal College of General Practitioners joined forces (a rare event) to review the plan and have now published their findings.
3,000 GPs required to provide "intermediate care" - patients too unwell to go home but no longer requiring a hospital bed.
1,200 GPs to provide specialist GP services promised in the plan.
3,000 GPs to implement the various National Service Frameworks standardising management of long standing conditions such as coronary heart disease.
130 GPs to assist with annual appraisals of GPs.
Clinical governance issues will take up one session per week for each GP so 3,000 GPs required to cover the gap in service provision.
The grand total of 10,330 does not take into account the target of patients being seen by a GP within 48 hours to be introduced in 2004.
Also, research suggests that less than one third of junior doctors are interested in becoming family doctors but half of all UK medical graduates will need to enter general practice to maintain an appropriate balance between GPs and consultants.
The Government assumes that changes in working practices, where other primary care team members put their valuable time to best use, will make up the shortfall.
The Minster Practice started work on its own plan for the 21st Century in response to a challenge from Tony Blair at the end of 1999 and before anyone knew about the NHS Plan that was going to be formulated. Part of our plan is putting to test some of the principles necessary for the Government to succeed in its largely laudable plan to improve the NHS  Click here for more information. 

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